Home Page

Mora Primary & Nursery School

Making a difference

Troubleshooting username and password issues in Microsoft Teams

Troubleshooting Username and Password Issues


  1. The remote learning is offered through Microsoft teams. You should not be trying to log into the school website.


Click on ‘Sign in’.


  1. Your child’s password is 8 characters long. If there are hashtags (#) in the password, these must be included.
  2. Check you are not mixing up the capital letter O or the number zero (0).
  3. There are no capital letters in the usernames and passwords.